Email triage is the constant, invisible work of deciding what each message is. Inbox Hero does it for you, continuously, and gets smarter over time.
How the triage works
- Every incoming message is scored with a multi-signal model — sender relationship, whether it's automated/bulk, whether you've replied in the thread, and more.
- Bulk and non-direct mail moves into an Inbox Hero/Later folder; personal mail stays in your inbox.
- It learns from you: rescue something and it never files that sender again; file a sender yourself and it files them from now on.
- Mail from your own addresses and threads you've replied to are always kept.
Beyond SaneBox-style sorting
Triage is the foundation; Inbox Hero builds on it with AI reply drafts, inbox Q&A, and fraud protection — the things a sort-only tool can't do.
Frequently asked questions
What is email triage?
Email triage is sorting incoming mail by importance so you handle what matters first. Inbox Hero automates it with AI, filing bulk mail into a Later folder and keeping personal mail in your inbox.
Does the triage learn from me?
Yes. Rescue a message from Later and Inbox Hero never files that sender again; move a sender to Later yourself and it files them going forward.
Take back your inbox today
Connect Gmail or any mailbox in one click. Inbox Hero files the noise, drafts your replies, and quarantines phishing. It is free for 30 days ($0 today).
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