Consistency at volume
Inbox Hero keeps real customer mail front and center, files the noise, and lets you route categories (billing, bugs, refunds) into their own folders with custom rules that always win.
- AI auto-filing (Later): bulk mail, newsletters, receipts and notifications move out of your inbox into an Inbox Hero/Later folder automatically — the SaneBox idea, done with AI. Every move is one-tap undoable and it learns from your corrections.
- Ask your inbox: "What am I waiting on?", "Did the contract land?" — ask in plain English and the AI reads your mail and answers.
- Quick Reply: Inbox Hero drafts replies in your voice; glance, tweak, and send with a swipe.
- Fraud & phishing protection: an optional scanner reads incoming links and messages and quarantines phishing, scams and malware into a dedicated Fraud folder — a security layer none of the folder-only tools offer.
- Custom folders: route any sender or keyword into a folder you choose; your rules always win.
- Works everywhere: Gmail via Google, plus iCloud, Yahoo, Fastmail and other IMAP mailboxes with an app password (Outlook.com is not supported yet).
Why support teams choose it
- Consistent replies — drafted in a steady voice, approved before sending.
- Category routing — custom folders send each type of request where it belongs.
- No missed tickets — real mail stays visible; ask who's waiting.
Frequently asked questions
Can Inbox Hero help a support inbox?
Yes — it triages incoming mail, drafts consistent replies, routes categories to folders with custom rules, and quarantines phishing, so nothing falls through the cracks.
Can I route different request types to different folders?
Yes — custom folder rules route by sender or keyword into the folder you choose, and they always take priority over the AI scorer.
Take back your inbox today
Connect Gmail or any mailbox in one click. Inbox Hero files the noise, drafts your replies, and quarantines phishing. It is free for 30 days ($0 today).
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